Recently I have been having the weirdest luke-warm luck with
sales occurring right after I have made a purchase. What the hell?!!
Well, usually I would contemplate repurchasing and then
returning, since it is usually a 20% savings---which averages $40 to $50 in
savings. And I see no since in saying
goodbye to these dollars, when I have essentially done the deed---bought your
product. But, lately, I have taken to
the phone to request price adjustments and to my surprise, I have been
successful in both recent instances.
The first was a Rockport Boot, which is the only boot I could
find that I like that fit the criteria I needed. Though the boot was over $250 originally, I
was able to find it at an online retailer for $199. I did not want to spend $199, but my old boot
had gone A-wall and I really needed a good replacement--one that was flat and
could also wear if indeed it snowed, but could still wear under a beautiful
dress --you know the all-in-one go to boot.
I had previously contemplated returning because the price was haunting me--especially since it was heading towards the end of winter when prices should be crazy low; but then low
and behold, I see a 20% sale--within 2.5 weeks of purchasing. So yes, I said to self: "re-buy and
return". But my other self said: "Now,
why go through that hassle; call and ask for price adjustment." And whaula......a 20% credit came later that
week.
Now, I am in the same predicament again with another purchase
for facial products. And the repurchase
and return plan came to mind. As well, the
site specifically says, you cannot apply this discount in a bunch of scenarios,
including previous purchases. But I
figure, you know what, it is worth a try.
If they say no, I have 2 days to execute the repurchase/return sting
operation. :) Well, a lovely woman came
on the line, and was happy to issue the refund after she was able to find my
order. And again, whaula......a 20%
discount credit is to be issued within a week.
She assured me that the credit is usually immediate, but since the
billing dept is closed for the weekend, it will not start processing until,
Monday. I am A-okay with that.
Moral of this story, Always, Always, Always ask for price
adjustments, especially if its within a month's time, and you are within the
return period. Saves you the hassle of
force correcting your order, and gives you your money back in your pocket. I also realize that this saves the company
money too if you had free shipping, because they will have to pay shipment twice (2x) when having to mail
you a 2nd order, and possibly thrice (3x) if they pay for returns as well. It is easier, cheaper, and more efficient to
price adjust than to process returns/repurchases. Hmmm, who'd a thunk it. :) Hhmmmm.
Has anyone had any experiences with this and what were your
results? I am interested to see how others
have fared.
